You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

lostone's avatar
lostone
New member | Level 2
2 years ago

How to update an expired shared link- is it automatic or have to resend?

i had shared a link that expired june 1.  I just went into settings and tried to extend the link by two months.  Does the link update automatically or do i have to resend the link with the new expiration settings?

Thanks

  • Hey lostone, welcome to our Community! 

     

    Technically if the link has expired then, you need to create a new link to the file or folder. Did you extend the link, or set a new expiration date? 

     

    If you try to access your existing link using an incognito tab on your browser, are you able to see the content, or do you get any errors? 

     

    Keep me posted! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey lostone, welcome to our Community! 

     

    Technically if the link has expired then, you need to create a new link to the file or folder. Did you extend the link, or set a new expiration date? 

     

    If you try to access your existing link using an incognito tab on your browser, are you able to see the content, or do you get any errors? 

     

    Keep me posted! 

    • lostone's avatar
      lostone
      New member | Level 2

      Yes, the link had expired.  I had assumed that the link would be updated if I extended the link expiration.  Thanks for the thought on resending the link.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!