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Forum Discussion

lcpang's avatar
lcpang
Explorer | Level 3
9 months ago

How to save PrtSc images to Dropbox, not C drive screenshot folder

Dear Community, please help me with my difficulty as I'm not very good with IT matters.

 

Previously, I directed screenshots (Win + PrtSc) via the location address (Properties > Location tab) directly to Dropbox.

 

However, after upgrading the PC (currently Windows 10 Pro, 2007 edition of MS Office) I cannot direct screenshots to Dropbox anymore, even if changed the location address.  

How can I save screenshots directly to Dropbox again? Would appreciate your advice. Thank you.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi lcpang, let's jump right into this! 

     

    If I understand this correctly, you wish to backup your screenshots into your Dropbox folder, but this doesn't happen anymore. 

     

    Could you confirm that in the Dropbox desktop application preferences, the option for backing up screenshots is enabled?

     

    Let me know more!

    • lcpang's avatar
      lcpang
      Explorer | Level 3

      Thanks Megan. Yes, I wish to backup my screenshots into my Dropbox folder, but this doesn't happen anymore. 

       

      I confirm that in the Dropbox desktop application preferences, the option for backing up screenshots is enabled.

      What do you think I should do next?

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey lcpang, have you tried turning the option to save your screenshots off and back on again through the app's preferences to see if that helps improve matters at all? 

         

        Also, it might sound trivial, but have you re-started your device at all? 

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