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Forum Discussion

lcpang's avatar
lcpang
Explorer | Level 3
7 months ago

How to save PrtSc images to Dropbox, not C drive screenshot folder

Dear Community, please help me with my difficulty as I'm not very good with IT matters.   Previously, I directed screenshots (Win + PrtSc) via the location address (Properties > Location tab) direc...
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lcpang's avatar
lcpang
Explorer | Level 3

Thanks Megan. Yes, I wish to backup my screenshots into my Dropbox folder, but this doesn't happen anymore. 

 

I confirm that in the Dropbox desktop application preferences, the option for backing up screenshots is enabled.

What do you think I should do next?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hey lcpang, have you tried turning the option to save your screenshots off and back on again through the app's preferences to see if that helps improve matters at all? 

 

Also, it might sound trivial, but have you re-started your device at all? 

  • lcpang's avatar
    lcpang
    Explorer | Level 3
    7 months ago

    Yes, I turned off and on and also restarted the PC. Unfortunately, it did not work.  😞

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      7 months ago

      Hi lcpang, would you mind clarifying the Dropbox version you're using on your device? 

       

      You can find this by hovering your mouse over the little Dropbox icon, on your task bar, next to your WiFi. 

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