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lcpang's avatar
lcpang
Explorer | Level 3
7 months ago

How to save PrtSc images to Dropbox, not C drive screenshot folder

Dear Community, please help me with my difficulty as I'm not very good with IT matters.   Previously, I directed screenshots (Win + PrtSc) via the location address (Properties > Location tab) direc...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi lcpang, let's jump right into this! 

 

If I understand this correctly, you wish to backup your screenshots into your Dropbox folder, but this doesn't happen anymore. 

 

Could you confirm that in the Dropbox desktop application preferences, the option for backing up screenshots is enabled?

 

Let me know more!

lcpang's avatar
lcpang
Explorer | Level 3
7 months ago

Thanks Megan. Yes, I wish to backup my screenshots into my Dropbox folder, but this doesn't happen anymore. 

 

I confirm that in the Dropbox desktop application preferences, the option for backing up screenshots is enabled.

What do you think I should do next?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey lcpang, have you tried turning the option to save your screenshots off and back on again through the app's preferences to see if that helps improve matters at all? 

     

    Also, it might sound trivial, but have you re-started your device at all? 

    • lcpang's avatar
      lcpang
      Explorer | Level 3
      7 months ago

      Yes, I turned off and on and also restarted the PC. Unfortunately, it did not work.  😞

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        Hi lcpang, would you mind clarifying the Dropbox version you're using on your device? 

         

        You can find this by hovering your mouse over the little Dropbox icon, on your task bar, next to your WiFi. 

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