You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

shanny242's avatar
shanny242
New member | Level 2
7 years ago

How do I get the QR code to link my computer to Dropbox?

I cant seem to get a QR code so i can sync my computer and android phone.

  • Hey there shanny242 - welcome to the Dropbox Community!

     

    Let me give you some more context on this now please. The “Connect a Computer" feature is an optional way to install the desktop app to your computer by getting the process started on your mobile device. You should be able to just cancel out of the screen at any point.

     

    If you're unable to scan the QR code with your device, you can just install onto your computer by downloading the installer that suits your computer from this page

     

    I hope this helps and let me know if there's anything else I can do for you!

     

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey there shanny242 - welcome to the Dropbox Community!

     

    Let me give you some more context on this now please. The “Connect a Computer" feature is an optional way to install the desktop app to your computer by getting the process started on your mobile device. You should be able to just cancel out of the screen at any point.

     

    If you're unable to scan the QR code with your device, you can just install onto your computer by downloading the installer that suits your computer from this page

     

    I hope this helps and let me know if there's anything else I can do for you!

     

    • hime's avatar
      hime
      New member | Level 2

      how do we get past the step on the phone that asks for me to "point your iphone at your computer screen and wait" if i cannot get the qr

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey hime - what are you trying to do to begin with?

        If trying to install our desktop app, just download and run the installer from this page directly: https://www.dropbox.com/downloading 

        Let me know if I'm missing something here and happy Monday!