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Forum Discussion
Steve B.19
9 years agoNew member | Level 2
How can I turn off the notification sound and popup that a file has been added or deleted?
When someone sharing my Dropbox adds or deletes a file I get a tone and popup that interrupts what I'm working on. It's particularly annoying when I'm putting on a presentation. How can I turn this feature off?
- Dropbox doesn't have notification sounds of its own. It uses the notification system of your operating system. It sends a notification to your OS, and your OS determines how to display it.
- Jonathan O.10New member | Level 1
Hi Steve,
These notifications can be turned on/off by following the instructions listed in our Help Center:
https://www.dropbox.com/en/help/34
Best regards,
Andreas
- Oz S.Helpful | Level 5
It's extremely frustrating to me to get a new phone and spend the next week digging around, searching for ways to opt OUT of all this stuff.
Think about he consumer. If the experience was only Dropbox, it wouldn't be a problem. But when it's:
Dropbox
Facebook
Messenger
Gmail
Yelp
Google Hangouts
Snapchat
Lyft
Calendar
Twitter
and on an on ... all these frikken apps and their unwanted notifications; and I'm faced with the hassle of turning all of this crap OFF rather than on.
Text messages and phone calls are the ONLY alerts that I want on. THE ONLY ONES.
- cneumann52New member | Level 2
I've had DropBox for years and this just started happening. I'm running Windows 7 Professional. I've narrowed it down to DropBox. A four tone sound plays when a file sync completes for an add or deletion of a file. If I turn off sync it doesn't play until I turn sync back on. I've tried turning off notifications in DropBox settings, that doesn't help. The notifications sound in Windows is not the one that' being played. Wierd.
- a_moralHelpful | Level 5
I'm having the exact opposite problem: I'm looking for a way to enable a sound notification for updated (synched) files (windows 7)! if you found a way to turn yours off, let me know so I can reverse it XD thx!
- RichSuper User IIDropbox doesn't have notification sounds of its own. It uses the notification system of your operating system. It sends a notification to your OS, and your OS determines how to display it.
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