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Forum Discussion
Folders automatically changed to online-only
Dropbox folders suddenly all went to on-line mode and won't sync to mac. Have re-installed the software and have checked that there are no firewall, security, anti-virus or network restrictions. Ther...
Thank you very much for replying. Have checked both points you raise and unfortunately neither has resolved the issue. Any further advice would be appreciated. Luworth
Hannah
Dropbox Staff
Dropbox StaffHey Luworth, thanks for getting back to me.
Would you mind clarifying a bit? Did you right-click on your files and choose to make them available offline, but it didn't work?
What happened instead? Did you get any errors?
If you can also reply to my second question from my previous reply, I would appreciate it very much!
Thanks for following up further Hannah. Right clicking and asking to make available offline had no effect (nor did choosing offline under preferences). I tried removing Dropbox altogether from my Mac (quit and then deleted the application and all files) but when I re-installed the app the same problems are present, with all folders available on-line only. Now the dropbox folder is no longer in the sidebar but I can see it be right clicking the dropbox logo at the top of my screen.
Thank you in advance for any further suggestions you may have. Luworth
