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Forum Discussion
Files sync to Mac computers, but not to a Windows one
Has anyone experienced this. I have 5 devices on which I share my Dropbox. 4 are Apple and sync instantaneously. My recent purchase of a windows laptop will not sync all of my folders/files/documen...
Hey Iliana1, thanks for reaching out to us.
What's the sync status and version of the Dropbox app on the Windows computer? You can hover over the Dropbox icon for this info.
Do the files sync to your account online as well?
If they sync to your Mac computers and online, but not your Windows one, can you check if the names of the files have any incompatible characters?
Let me know what you find.
Mark
Super User II
Super User IIHi RJWriter
First thing to check is that Dropbox is running on all devices and not reporting any errors - mouse over its icon on the status bar to see what it says.
Next thing is that they are ALL using the exact same email and log on. A good way to test that is to add a file (a photo say) and see where it appears.
In terms of syncing it should just do it as long as Dropbox is running without errors, on the same account AND its worth noting that files will ONLY sync to the Dropbox folder on the machine. So, if you work on a file elsewhere even if you copied/pasted it in to the Dropbox folder once that file wont update. The only way to update and sync is to work on files INSIDE of the \Dropbox directory.
Hey, Mark.
Thanks for all this. I suspect that one of those things is out of whack due to an error on my part. Somehow, that doesn't surprise me. 🙂 Good to know, though, so I have something to check.
I'm not at home right now so I will have to try all of this later. But thank you, in advance. I'll let you know.
Ron
Thanks for all this. I suspect that one of those things is out of whack due to an error on my part. Somehow, that doesn't surprise me. 🙂 Good to know, though, so I have something to check.
I'm not at home right now so I will have to try all of this later. But thank you, in advance. I'll let you know.
Ron
