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Forum Discussion

Elyse22's avatar
Elyse22
Explorer | Level 3
2 years ago

Files stuck uploading in queue on the website.

Hi! This is a new issue I'm having that just started randomly!    I use dropbox through safari on my MacBook! I have WAV audio files downloaded onto my computer that I used to be able to just dra...
sync
upload
Web
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi Elyse22! Thanks for letting us know about this here.

 

What’s the approximate size of these last .wav files you mention? Are you uploading them all at once, or one by one? 

 

Have you noticed the same behavior via different browsers on your computer? 

 

Can you try to upload another type of file (a document, for example), and let me know what happens?

 

Give me a nudge, when you’ve got more updates.

Elyse22's avatar
Elyse22
Explorer | Level 3
2 years ago

Hi! I just tried a small jpg file and same thing! It just says "in queue" but then never starts uploading! This is definitely a new issue. It used to work seamlessly on my safari and then all of a sudden last week this started!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hmm, I see. Did you also try this out via a different browser, and it didn’t make a difference?

    • Elyse22's avatar
      Elyse22
      Explorer | Level 3
      2 years ago

      No....I have all of my work materials on safari! And it's always worked on there up until now!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey Elyse22 - sorry to jump in here, but could you let us know if you've tried clearing your browser's cache since you first noticed this or a private browsing window with no extensions or plugins running? 

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