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Forum Discussion

Elyse22's avatar
Elyse22
Explorer | Level 3
2 years ago

Files stuck uploading in queue on the website.

Hi! This is a new issue I'm having that just started randomly!    I use dropbox through safari on my MacBook! I have WAV audio files downloaded onto my computer that I used to be able to just dra...
sync
upload
Web
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Elyse22! Thanks for letting us know about this here.

 

What’s the approximate size of these last .wav files you mention? Are you uploading them all at once, or one by one? 

 

Have you noticed the same behavior via different browsers on your computer? 

 

Can you try to upload another type of file (a document, for example), and let me know what happens?

 

Give me a nudge, when you’ve got more updates.

  • Elyse22's avatar
    Elyse22
    Explorer | Level 3
    2 years ago

    Hi! I just tried a small jpg file and same thing! It just says "in queue" but then never starts uploading! This is definitely a new issue. It used to work seamlessly on my safari and then all of a sudden last week this started!

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hmm, I see. Did you also try this out via a different browser, and it didn’t make a difference?

      • Elyse22's avatar
        Elyse22
        Explorer | Level 3
        2 years ago

        No....I have all of my work materials on safari! And it's always worked on there up until now!

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