You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jmaherot's avatar
Jmaherot
Helpful | Level 5
2 years ago

Files appear as 0 KB in size when scanning to PDF on my iPhone

Hi! Everyday I use my iPhone to scan single page docs (to PDF). They were always able to be previewed. Starting today, I am getting a message that says it can’t be previewed. It is also saying it’s ...
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  • Jay's avatar
    Jay
    2 years ago

    Thanks, we can confirm that the issue was located and resolved by the engineering team.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Jmaherot, thanks for bringing this to our attention.

 

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?


Keep me updated with any progress!

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