You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

New member | Level 2

4 years ago

File not opened

Hello all respected members I am working with a transcription website. They sent me an audio link to transcribe. But it is not opened. Please help. https://www.dropbox.com/sh/233...

Rich
4 years ago
AnmolTyagi wrote:

I am working with a transcription website. They sent me an audio link to transcribe. But it is not opened.

The link could be invalid, or the file removed. You need to contact the person that sent it to you and ask for a new link.

New member | Level 2

see the screenshot below

Icon for Dropbox Staff rank

Dropbox Staff

2 years ago

Hey karan10, welcome to our Community!

Do you get this error only with a specific link?

Have you tried opening it using a different browser, or incognito mode on your current one?

Let me know more, and we'll take it from there!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!