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Forum Discussion
Error Message - File Does Not Exist after just creating a file
I've been getting an error message saying that files I've just created "don't exist" when I can actually see them where I've created them and have not done anything differently than any time previous...
Jay
Dropbox Staff
Dropbox StaffHi LynnH, thanks for bringing this to our attention.
Could you attach a screenshot, while hiding any personal information, in order to understand what you're seeing?
This will help me to assist further!
I've created a file within a file (Anderson, J) ...no different than I've ever done before.
It's is clearly seen within the 01 Test file. However when I try and access the Anderson, J file, I'm taken back to my main dropbox with the message...
I can then still drill back down in the files and still 'see' the Anderson, J file, just not access it without repeating the same issue.
- Jay
It appears you're referring to a new and empty folder instead of a file.
Could you try renaming the file to not have a comma in it and see if you get the same behavior?
