You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
'Empty files cannot be uploaded'
I have recently set up a basic account to try Dropbox out. I have successfully managed to upload some videos and photos from my iphone to my dropbox account. I have hardly used any of the allowance I...
Solutions on the dropbox website often tell you to use another browser but that has never made any difference for us.
In my experience the solution is almost always to clear the browser cache to start with (with the one exception below). I have seen this issue quite a lot from people using Edge, Firefox and Chrome. But clearing the cache seems to be the most common solution for us.
However there is another scenario. When uploading files from a phone or tablet connected to a device such as a windows desktop machine or from say an iphone connected to a mac, you can avoid avoid this by copying the file to your machine from the device first and then uploading. This seems to no longer trigger the same issue and you don't even need to clear the browser cache when this is the problem. Though it doesn't hurt to do both.
- I had this same issue, and was able to get around it by transferring the pictures to the computer hard drive instead of directly to Dropbox. Then I was able to upload to Dropbox with no error.
It’s kind of a pain, but at least I was able to get it done!
I am using a Chrome browser on my son’s Asus laptop, and transferring directly from a Canon Rebel camera with an SD card.
