Forum Discussion

Helpful | Level 6

5 months ago

Dropbox transfer thumbnail no longer shows on WhatsApp

hello now when send on whatsapp link dropbox transfer thumbnail not working this old screenshot and this now I really need you back to old one

aammash
4 months ago
I was sending a link now and found that the problem was solved
thanks dropbox you are the best

New member | Level 2

Hi Jay, as far as I know, the issue is still present in most messaging services: instagram, etc.

The link appears the same, no thumbnail or title 😞

I've tried different devices, browsers, clearing cache and it still looks the same.

Please let us have the links as they used to be, these new ones are awful and unpractical.

Helpful | Level 6

4 months ago

I was sending a link now and found that the problem was solved

thanks dropbox you are the best

Adrian L.5
Explorer | Level 4
3 months ago
It's not solved, I am having this blank thumbnail image, when I sent to whatsapp with the dropbox link. It happened since 21 Aug 24. When is dropbox going to fix this issue?

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