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Forum Discussion
Dropbloke
2 years agoExplorer | Level 3
Dropbox stuck indexing files
My Dropbox has been stuck indexing 1,694 files for the last few days. My Dropbox folder content is different on my home and work computers. And desktop folders "don't exist" online if I try to share...
Dropbloke
Explorer | Level 3
No sync issues reported. It's been stuck at "1,694 files" for the last week. I don't think any new content syncs.
Walter
2 years agoDropbox Staff
Hey Dropbloke, sorry to jump in here, but could you try fixing your hardlinks and permissions as outlined here and let us know if syncing gets stuck at the exact same number of files again?
- Dropbloke2 years agoExplorer | Level 3
Followed that procedure, logged out, and logged in. Files synced but now I have 2 Dropbox locations on my computer - one in my favorites bar, but the Dropbox under locations is now gone. I can go to it manually, but it has different content.
- Jay2 years agoDropbox Staff
If the Dropbox folder is in the CloudStorage location in Locations, when it should be visible. Could you attach a screenshot showing what you're seeing in Finder?
- Dropbloke2 years agoExplorer | Level 3
The desktop app prompted an update, which I did. Dropbox once again migrated over to the cloud storage location. Everything seems synced up and working properly now. I'm guessing it was the "Fix Hardlinks" or "Fix permissions" suggestion that did the trick, followed by the update. Thanks.
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