We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

RS2020's avatar
RS2020
Helpful | Level 6
2 years ago

Dropbox Sign Bulk send sign requests not working

Dropbox is Promoting Unlimited Bulk Sing requests. They even added a button called 'Bulk send'. But whatever I do, I don't see the option to send one document to a CSV list.   They even have an ...
Dropbox Sign
  • RS2020's avatar
    RS2020
    2 years ago

    Update 2: (Solved)

     

     

    The Bulk send feature is unlocked (via support) and I managed to send 1100 sign requests in 5 batches of max 250 requests via a CSV export over a period of several hours. Dropbox still has a limit but thanks to Dropbox support (Lyn) I could send every 30min 250 requests. 

     

    I hope this post can help others!

     

    Thanks for the help! 

     

     

     

     

     

     

     

RS2020's avatar
RS2020
Helpful | Level 6

Thanks a lot, 

 

Will update this post if I get new information.

 

Robi

 

RS2020's avatar
RS2020
Helpful | Level 6
2 years ago

Update: 

 

Dropbox Support finally could unlock the 'Bulk send' option for me. (After 2 days first response, after 5 days solved)

They told me this feature is not active by default to avoid misuse. 

 

The next problem is that the 'unlimited' is limited to 250 sign requests. 

I need to send 1200.  Splitting them up into batches did not work either. (error when sending) 

 

I contacted Dropbox support (reacted within 5 minutes!!) they would solve it for me. 

 

I will update this thread If I manage to send all my sign requests. 

  • RS2020's avatar
    RS2020
    Helpful | Level 6
    2 years ago

    Update 2: (Solved)

     

     

    The Bulk send feature is unlocked (via support) and I managed to send 1100 sign requests in 5 batches of max 250 requests via a CSV export over a period of several hours. Dropbox still has a limit but thanks to Dropbox support (Lyn) I could send every 30min 250 requests. 

     

    I hope this post can help others!

     

    Thanks for the help! 

     

     

     

     

     

     

     

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!