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RS2020's avatar
RS2020
Helpful | Level 6
2 years ago

Dropbox Sign Bulk send sign requests not working

Dropbox is Promoting Unlimited Bulk Sing requests. They even added a button called 'Bulk send'. But whatever I do, I don't see the option to send one document to a CSV list.   They even have an ...
Dropbox Sign
  • RS2020's avatar
    RS2020
    2 years ago

    Update 2: (Solved)

     

     

    The Bulk send feature is unlocked (via support) and I managed to send 1100 sign requests in 5 batches of max 250 requests via a CSV export over a period of several hours. Dropbox still has a limit but thanks to Dropbox support (Lyn) I could send every 30min 250 requests. 

     

    I hope this post can help others!

     

    Thanks for the help! 

     

     

     

     

     

     

     

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey RS2020, thanks for joining the Community and sorry to hear you're having issues with this.

 

As this would be an account specific issue, I'd suggest reaching out to our team through this link.

 

Let us know the ticket ID once you get it so that we can ping the relevant team asap.

 

Thanks!

RS2020's avatar
RS2020
Helpful | Level 6
2 years ago

Hey Walter Thanks for your quick Answer.

 

I have submitted a ticket 24h ago but still no reaction.

Ticket 21198141 & Ticket 21219176. (I added more information in the second ticket) 

 

Thanks for the follow-up. 

 

Robi

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for the ticket IDs, Robi!

     

    I just located them in our system and passed it on to a member of the team along with your comments here.

     

    They should be getting back to you soon, but please let us know if you have anything else to add in the meantime. 

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