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Forum Discussion

lloydschroeder's avatar
lloydschroeder
Explorer | Level 4
12 months ago

Dropbox sharing not visible on Finder nor the green synced icons on Sonoma for Mac

Help please! I can not for the life of me get the sync icons back, nor the right-click Dropbox options that I used to have last week. I have deleted, re-installed, reset and tried numerous other thin...
Desktop
Mac
Sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi lloydschroeder, can you clarify the app's syncing status, and also send me a screenshot of your files as shown inside your Dropbox folder, please? 

lloydschroeder's avatar
lloydschroeder
Explorer | Level 4
12 months ago

Hi
Everything is syncing fine and if I click on the icon at the top of the screen and then find the file i can share the link this way, but it no longer appears in the right-click finder menu. See attached. 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hi lloydschroeder, can I send you an email, in order for us to have a closer look into this? 

    • lloydschroeder's avatar
      lloydschroeder
      Explorer | Level 4
      12 months ago

      Sure, please do.

      Thanks!

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Hey lloydschroeder! I was about to log a ticket for you, but I can see you already have one opened with our support team already. Please keep checking the same email thread, as our agent will reply back to you in the same email thread.

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