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Forum Discussion
nadahashmi
8 months agoHelpful | Level 5
Dropbox options to share a file/folder aren't available when right-clicking on Mac
hi,
I am on a Mac with Sonoma 14.4.1 - I use to be able to right click on the file or folder to share or copy dropbox share link. However, while I see it on the top menu bar - I now have to nav...
- 8 months ago
reboot worked. thanks.
Walter
Dropbox Staff
Thanks for the screenshots nadahashmi - much appreciated!
If this persists after rebooting your computer, could you try to share a link to a file of yours via the website and let me know how it goes?
nadahashmi
8 months agoHelpful | Level 5
reboot worked. thanks.
- worldmatt5 months agoExplorer | Level 4
I've got precisely the same problem—except that multiple reboots have done nothing. Any advice for me, Dropbox folks?
- Walter5 months agoDropbox Staff
Hey worldmatt - sorry to hear about this.
Could you please clarify the version of your computer's OS, and the version and status of the Dropbox desktop app as shown in your menu bar?
A screenshot of the options you get when you right click on files in your Dropbox folder would also help, so feel free to send one as well.
- worldmatt5 months agoExplorer | Level 4
Sure thing! I'm running: Sonoma 14.5 on an M3 MacBook Pro. The Dropbox app is version 204.3.5363, and it's running in my menu bar. And here's a screenshot just now of the right-click menu in a Dropbox folder:
I should add that syncing seems totally fine! But those missing menu items are driving me crazy. I have turned on full-disk access and OK'd extensions and everything. Help!
- Walter5 months agoDropbox Staff
Thanks for the additional information and the screenshot too worldmatt
It seems that you're on the beta version of the app. Could you try the latest, stable one from this page and let me know if this persists?
Just note that you'll need to toggle off the early releases from your account's settings first.
- worldmatt5 months agoExplorer | Level 4
Done! (And rebooted.) But the options remain the same. 😞
- right click5 months agoExplorer | Level 4
I have the same problem and have also reverted to the latest stable version. It used to work fine, but all of my dropbox right click options have been missing for a few days. I have uninstalled dropbox and reinstalled it as well as multiple restarts. Any help you could provide would be appreciated.
OS X 14.5
Dropbox V204.4.5420
- Megan5 months agoDropbox Staff
Hey right click, thanks for posting here!
Have you tried relaunching your Finder using the steps found here? If not, can you give it a go?
Let me know!
- worldmatt5 months agoExplorer | Level 4
Here you go:
- right click5 months agoExplorer | Level 4
I have relaunched the finder several times and did it again this morning. Unfortunately the problem persists
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