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Forum Discussion
Dropbox desktop app slow syncing team wide.
Our Dropbox Team Account has degraded Performance today. Our full Team (remote and office) has only around 300 Kbits Download Speed.
We have around 22 TB in Multiple Teamfolders. Has anyone the same Problem?
Solved for me right now, as I seem to get routed via TXL Pop hub now. Issue occured when I was connected to FRA.
Thanks a lot techstaff! 👍
Since today the download speed is extremely slow using a Mac device. Download speed is normal on Windows via the same WIFI/network.
we have the same problem in our company.
We also have problems with the sync in the dropbox app on Macs.
we too. even via web interface. download of a 63 MB takes 44 minutes
Same problem in Italy with Dropbox of our Team.
It's seems like there isn't internet connection but the Speed test it's fast.
I'll hope will work better in few hours.Yeah tried running on both Win and Mac they are not exceeding 35kbps, tried on wifi and Lan connection both of them
Hello Dropbox-Support-Team,
can you please give a statement?
Same issue happening to us since a few hours ago.
Dropbox Desktop app download is extremely slow despite internet working perfectly, getting speeds between 10-50 KBps
Downloading files from Dropbox through a browser (Chrome) is the same, extremely slow downloads, 10-50 KBps.
Upload seems to be largely unaffected.
Happening across 5 different team members, across different ISPs, different OSs and different browsers.
Mobile App export to offline doesn't start at all, using a data connection from yet another ISP.
- Hunter
Dropbox Staff
Hey TAS_01, and welcome to our Community!
Your download/upload speeds, are handled by your ISP, and your web browser application, and is out of our control.
Have you tried switching browsers, or clearing your browsers cache.
You could also try using an incognito window, in case you have any extensions or plugins, slowing the speed down.
Let us know how it goes.Hello,
so multiple Dropbox User experiencing this issue (even not knowing each other, working for different companies ), because we all are at the same ISP?
Also Internetspeed is good, other services like ondrive are working fine.
Also nice to know, we are experiencing this issue, even our staff are working from home with different ISP to what we use in the HQ, where whe have the same issues.
It is now the second time in 60 days that we have this error. The DNS resolution to Dropbox's delivery network is extremely slow and virtually unusable. Has anyone the same problem at this time?
We have the same problem. We cant download files and also our service partner tell us that the download is very slow.
Also the sync dosent work on our Macs.
Edit : We tried diffrent networks and also our partner at another location have the problem
I have the same problem today.
no matter if I used windows or my ios app.
work very very slow.
my speed test work well and I try to change networks to 4G and it was the same
Can confirm unsuccessful permanent syncing-attempts for downloads here too.
Using Desktop-App.
https://allestörungen.de/stoerung/dropbox/
An non-individual issue btw. (outage-tracker)
I'm trying to download the app on my laptop, I have no problems with the internet and it doesn't work
It looks like that most of Dropbox services which requires something to download having very slow speeds
the problem is the fact that i wait 30-40 minutes and then the download is failed
Same problem here... Downloads times out or is down to zero kb speed
