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Forum Discussion

TAS_01's avatar
TAS_01
Helpful | Level 5
4 years ago

Dropbox desktop app slow syncing team wide.

Our Dropbox Team Account has degraded Performance today. Our full Team (remote and office) has only around 300 Kbits Download Speed. We have around 22 TB in Multiple Teamfolders. Has anyone the same...
Desktop
Download
Sync
Web
  • mStern's avatar
    mStern
    4 years ago

    Solved for me right now, as I seem to get routed via TXL Pop hub now. Issue occured when I was connected to FRA.
    Thanks a lot techstaff! 👍

Finchley5's avatar
Finchley5
New member | Level 2
4 years ago

Same issue happening to us since a few hours ago.

 

Dropbox Desktop app download is extremely slow despite internet working perfectly, getting speeds between 10-50 KBps

Downloading files from Dropbox through a browser (Chrome) is the same, extremely slow downloads, 10-50 KBps.

Upload seems to be largely unaffected.

 

Happening across 5 different team members, across different ISPs, different OSs and different browsers.

Mobile App export to offline doesn't start at all, using a data connection from yet another ISP.

 

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