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Forum Discussion
iceage2609
3 years agoNew member | Level 2
Drobox Error during startup
Hi there,Dropbox was working just fine until 2-3 days ago on my M1 Mac. I am getting this "couldn't start Dropbox error at startup. This is usually because of a permissions error."
The path /var/f...
sok123
2 years agoHelpful | Level 6
Hi
My dropbox does not boot up when I start my Mac. I only get the error message below.
Anyway to resolve the issue?
****
bn.BUILD_KEY: Dropbox
bn.VERSION: 165.4.4300
bn.constants.WINDOWS_SHELL_EXT_VERSION: 59
bn.is_frozen: True
machine_id: 39d932cd-da4f-512f-940d-51b3990ecd82
pid: 512
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='saadkhan', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Saad Khan', pw_dir='/Users/saadkhan', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='saadkhan', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Saad Khan', pw_dir='/Users/saadkhan', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/saadkhan'
appdata: '/Users/saadkhan/.dropbox/instance1'
real_path='/Users/saadkhan/.dropbox/instance1'
mode=0o40700 uid=501 gid=20
parent mode=0o40700 uid=501 gid=20
dropbox_path: '/Users/saadkhan/Library/CloudStorage/Dropbox'
real_path='/Users/saadkhan/Library/CloudStorage/Dropbox'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/f3/qgqb8c0d32b67b81rt_lwk740000gn/T'
real_path='/private/var/folders/f3/qgqb8c0d32b67b81rt_lwk740000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 811, in wrapper
File "dropbox/client/main.pyc", line 6279, in finish_dropbox_boot
File "dropbox/client/message_queue.pyc", line 306, in _wrapped
File "dropbox/client/main.pyc", line 5821, in _init_components_for_account
File "dropbox/client/main.pyc", line 5745, in create_sync_engine
File "dropbox/sync_engine_boundary/factory.pyc", line 225, in make_sync_engine
File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 245, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 280, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 167, in __init__
File "dropbox/sync_root/fp_helpers.pyc", line 96, in fp_get_temporary_url
dropbox.mac.internal.MacError: [Errno 4099] Error Domain=NSCocoaErrorDomain Code=4099 "Error while sending temporaryDirectoryWithCompletionHandler:" UserInfo={NSDebugDescription=Error while sending temporaryDirectoryWithCompletionHandler:, NSUnderlyingError=0x60000356cb40 {Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service named com.apple.FileProvider was invalidated from this process." UserInfo={NSDebugDescription=The connection to service named com.apple.FileProvider was invalidated from this process.}}}
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