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Forum Discussion

weirdkid47's avatar
weirdkid47
Explorer | Level 4
5 months ago

Drag & drop photos from another web-page stopped working.

I've been using dropbox on web browser (tried chrome, safari, opera and brave) on my mac MacOS Ventura 13.6.7. I have tons of photos (mostly png and jpg) posted on my blogs (blogger, tumblr and wor...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey weirdkid47, would you mind sending me a couple of step-by-step screenshots, in order for me to have a visual too? 

weirdkid47's avatar
weirdkid47
Explorer | Level 4
5 months ago

Sure, of course.
This is Chrome, but it does the same on Safari, Opera and Brave.

 

1. open dropbox and a webpage with images

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. drag an image

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. drop the image to dropbox

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I used to upload photos from my blogs this way and can't think of anything I changed.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey weirdkid47, thanks for the screenshots.

     

    I just tried this on my end as well and it did work.

     

    Can you please clear your browser's cache and try again?

     

    Let me know what you see.

    • weirdkid47's avatar
      weirdkid47
      Explorer | Level 4
      5 months ago

      Thanks for your reply.

      I cleared cache and tried again, on chrome, safari and brave, but these all show the popup and do not upload the photo.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        5 months ago

        I just tested it on Windows/Firefox and it does the same. It tries to create a new shortcut, rather than upload the image to Dropbox.

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