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Forum Discussion

weirdkid47's avatar
weirdkid47
Explorer | Level 4
5 months ago

Drag & drop photos from another web-page stopped working.

I've been using dropbox on web browser (tried chrome, safari, opera and brave) on my mac MacOS Ventura 13.6.7. I have tons of photos (mostly png and jpg) posted on my blogs (blogger, tumblr and wor...
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weirdkid47's avatar
weirdkid47
Explorer | Level 4

Thanks for your reply.

I tried again on chrome, and also tried dragging images from some random websites other than blogger or tumblr, but unfortunately it still shows "Create a new shortcut" popup and never uploads the photos.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey weirdkid47, would you mind sending me a couple of step-by-step screenshots, in order for me to have a visual too? 

  • weirdkid47's avatar
    weirdkid47
    Explorer | Level 4
    5 months ago

    Sure, of course.
    This is Chrome, but it does the same on Safari, Opera and Brave.

     

    1. open dropbox and a webpage with images

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    2. drag an image

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    3. drop the image to dropbox

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    I used to upload photos from my blogs this way and can't think of anything I changed.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      Hey weirdkid47, thanks for the screenshots.

       

      I just tried this on my end as well and it did work.

       

      Can you please clear your browser's cache and try again?

       

      Let me know what you see.

      • weirdkid47's avatar
        weirdkid47
        Explorer | Level 4
        5 months ago

        Thanks for your reply.

        I cleared cache and tried again, on chrome, safari and brave, but these all show the popup and do not upload the photo.

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