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ozlondon's avatar
ozlondon
New member | Level 2
2 years ago

Disable downloads function doesn't work even with professional plan.

Hello I am doing 30 days of trials with a professional plan but I am not sure if I continue to use Dropbox for one year after the trial. This is because of the fact that the disable download opti...
  • ozlondon's avatar
    ozlondon
    2 years ago

    Hi Megan

     

    Thank you for your prompt help on this.

     

    I have tried again with the steps of viewing only access you recommended by copying the link and directly putting it on the email. it actually works. 

    When you click the link, you are required to put a password and the file in the link cannot be downloaded. This is the one I am looking for. Thank you. 

     

    It means that the setting option of the share icon which is a box with an upward arrow is not the one for people who want disabling downloads.

    I am wondering what is the purpose of the function in that area as it makes people very confused and frustrated by taking a long time to test and find out the right thing.

     

    I hope that this would help people who have the same issue. 

     

     

     

     

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