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Forum Discussion

mikemohr's avatar
mikemohr
Helpful | Level 5
3 years ago

Couldn't upload. Give Dropbox permission to access this file

Hello-

I'm running MacOS 13.0.1 and recently, I have had no luck removing the single badge notification. I have tried everything, reinstalled dropbox several times and now i've removed everything (including hidden files) from the folder I'm syncing and am still receiving the following message regarding a mysterious ".localized" file which dropbox cannot show me when i click 'Go to file:" "Couldn't upload. Give Dropbox permission to access this file."

 

I need help- I am paying for this service at this point and I really need the application to perform properly.

 

Thanks

Mike

desktop
Error Messages
Mac
sync
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey mikemohr, sorry to hear you're having issues with this.

     

    Could you please send us a screenshot of the error you get and the app's status and version as shown in your menu bar at the moment? 

     

    This will help us assist further, Mike. 

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Have you tried enabling hidden files to show on your computer and try again mikemohr?

         

        What about searching for this file on dropbox.com? 

  • Riqiv's avatar
    Riqiv
    Explorer | Level 4
    2 years ago

    To present this as a solution is ridiculous.

     

    There is NO explanation as to how member mikemohr "disengaged" Dropbox.

     

    Please do better 🙂

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Riqiv, apologies for that, I think it was done by mistake, since this is an ongoing thread.

       

      Do you still need assistance with this? Can we send you an email, like Megan suggested?

      • Riqiv's avatar
        Riqiv
        Explorer | Level 4
        2 years ago

        Of course you can. 

         

        Email is: [removed per the Dropbox Community Guidelines]

         

        However, I am going to do a Clean Install of my iMac in a week of so for other reasons.

         

        Is their some kind of "deauthorization" I need to with Dropbox on my computer?

         

        (2nd time asking this question 🙂

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