We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

mikemohr's avatar
mikemohr
Helpful | Level 5
2 years ago

Couldn't upload. Give Dropbox permission to access this file

Hello- I'm running MacOS 13.0.1 and recently, I have had no luck removing the single badge notification. I have tried everything, reinstalled dropbox several times and now i've removed everything (...
Desktop
Error Messages
Mac
Sync
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey mikemohr, sorry to hear you're having issues with this.

 

Could you please send us a screenshot of the error you get and the app's status and version as shown in your menu bar at the moment? 

 

This will help us assist further, Mike. 

mikemohr's avatar
mikemohr
Helpful | Level 5
2 years ago

a

 

here you are- thanks so much!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Have you tried enabling hidden files to show on your computer and try again mikemohr?

     

    What about searching for this file on dropbox.com? 

    • mikemohr's avatar
      mikemohr
      Helpful | Level 5
      2 years ago
      I have enabled/looked through all hidden files on my local Dropbox folder as well as searching for “localized” on the Dropbox website and found nothing in either event. I’d be happy to try and share my screen if you have ideas.
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Are you using Thunderbird as your mail provider by any chance, given the info from this thread?

         

        Have you tried searching for the localized file in Finder directly on your whole machine?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!