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Forum Discussion

mikemohr's avatar
mikemohr
Helpful | Level 5
2 years ago

Couldn't upload. Give Dropbox permission to access this file

Hello- I'm running MacOS 13.0.1 and recently, I have had no luck removing the single badge notification. I have tried everything, reinstalled dropbox several times and now i've removed everything (...
Desktop
Error Messages
Mac
Sync
Riqiv's avatar
Riqiv
Explorer | Level 4

To present this as a solution is ridiculous.

 

There is NO explanation as to how member mikemohr "disengaged" Dropbox.

 

Please do better 🙂

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Riqiv, apologies for that, I think it was done by mistake, since this is an ongoing thread.

 

Do you still need assistance with this? Can we send you an email, like Megan suggested?

  • Riqiv's avatar
    Riqiv
    Explorer | Level 4
    2 years ago

    Of course you can. 

     

    Email is: [removed per the Dropbox Community Guidelines]

     

    However, I am going to do a Clean Install of my iMac in a week of so for other reasons.

     

    Is their some kind of "deauthorization" I need to with Dropbox on my computer?

     

    (2nd time asking this question 🙂

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks, Riqiv.

       

      If you're going to be doing permanent changes to your computer, I would suggest unlinking your computer from your Dropbox account and relinking it, when everything is finished, to avoid any kind of file loss.

       

      Also, before I send you an email, can you also make sure that you've given Dropbox full disk access?

      • Riqiv's avatar
        Riqiv
        Explorer | Level 4
        2 years ago

        Hi there, 

         

        Yes, DB has full access (see screenshot). Thx for the "unlinking" info.  Why don't we wait for my Clean Install and see if the issue persists. 

         

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