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mikemohr's avatar
mikemohr
Helpful | Level 5
2 years ago

Couldn't upload. Give Dropbox permission to access this file

Hello- I'm running MacOS 13.0.1 and recently, I have had no luck removing the single badge notification. I have tried everything, reinstalled dropbox several times and now i've removed everything (...
Desktop
Error Messages
Mac
Sync
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Riqiv, apologies for that, I think it was done by mistake, since this is an ongoing thread.

 

Do you still need assistance with this? Can we send you an email, like Megan suggested?

Riqiv's avatar
Riqiv
Explorer | Level 4
2 years ago

Of course you can. 

 

Email is: [removed per the Dropbox Community Guidelines]

 

However, I am going to do a Clean Install of my iMac in a week of so for other reasons.

 

Is their some kind of "deauthorization" I need to with Dropbox on my computer?

 

(2nd time asking this question 🙂

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks, Riqiv.

     

    If you're going to be doing permanent changes to your computer, I would suggest unlinking your computer from your Dropbox account and relinking it, when everything is finished, to avoid any kind of file loss.

     

    Also, before I send you an email, can you also make sure that you've given Dropbox full disk access?

    • Riqiv's avatar
      Riqiv
      Explorer | Level 4
      2 years ago

      Hi there, 

       

      Yes, DB has full access (see screenshot). Thx for the "unlinking" info.  Why don't we wait for my Clean Install and see if the issue persists. 

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Sounds good, Riqiv!

         

        Whenever you're ready, please reply back to us here, to let us know.

         

        Have a great weekend!

    • Riqiv's avatar
      Riqiv
      Explorer | Level 4
      2 years ago

      Hi Nancy and Hannah, 

      I decided AGAINST the Clean Install of my iMac for now as the issues I'm having are minor and the Apple Store says the hard drive is fine.

       

      I clicked on "Fix Hardlinks" and  "Fix permissions" and Dropbox has Full Disk Access.

       

      There is also in Permissions a "Reset File System Warning Options." I was wondering what that does and is it worth clicking on???

       

      Here's a screenshot of the latest Sync issue.

       

      Any other ideas???

       

      Thank you 🙂

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