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erikmoore's avatar
erikmoore
Explorer | Level 3
7 years ago

Can't sync outlook files

After moving the active MS outlook .PST file to my Dropbox (40.4.46) sync folder, the icon in the lower right status bar (Win 8.1) has a constant message "Can't index Outlook file" and no longer show...
  • Mark's avatar
    7 years ago
    Its *strongly* recommended you do not sync database files (which include email ones)...

    Partially for this reason - I assume that you have Outlook open? If so Dropbox cannot sync it. Outlook puts a lock on the PST files so that only it can access them, however Dropbox also needs the same.

    You are also looking at a very high risk of data corruption if you open the PST on another device before its fully sync'd up to date on all connected devices.

    Instead use the correct email protocol and you wont need to sync files between machines. Use an IMAP or exchange email server and all will sync magically across all email connected devices without the need for Dropbox.

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