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Forum Discussion

DHoesly's avatar
DHoesly
Explorer | Level 3
2 years ago

Can't see uploaded files

A couple of months ago, I uploaded three dozen files, but I can't see them.  The links for all but one work, but when I uploaded the errant file again, and tested its link it STILL doesn't work.   Any suggestions?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hi DHoesly! Thanks for posting on the forum. 

     

    Can you clarify which Dropbox platform you used to upload your files, and where you can’t see them exactly now?

     

    Also, did you create shared links for them, and you’re getting an error? Can you send me more details (or even screenshots) of what’s happening? 

     

    Let me know, when you’re ready.

    • DHoesly's avatar
      DHoesly
      Explorer | Level 3

      If memory serves, I uploaded the files by using Dropbox's button.  If I sign into my Dropbox account, I can see only three files, one of which I uploaded today (the one whose link--gotten when I click "share"--still doesn't work.  When I Ctrl+Click the link (in a Word doc) I get this error message:

      Don't know if that will be helpful to you......

      Best regards,

      David

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi DHoesly, does the shared link work when you copy and paste it into a browser directly?

         

        What version of Word are you running on your machine?