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Forum Discussion
Can't see uploaded files
A couple of months ago, I uploaded three dozen files, but I can't see them. The links for all but one work, but when I uploaded the errant file again, and tested its link it STILL doesn't work. An...
If memory serves, I uploaded the files by using Dropbox's button. If I sign into my Dropbox account, I can see only three files, one of which I uploaded today (the one whose link--gotten when I click "share"--still doesn't work. When I Ctrl+Click the link (in a Word doc) I get this error message:
Don't know if that will be helpful to you......
Best regards,
David
Jay
Dropbox Staff
Dropbox StaffHi DHoesly, does the shared link work when you copy and paste it into a browser directly?
What version of Word are you running on your machine?
Since I don't see the reply I entered earlier, the answer to your question is Yes, the link works when pasted into Chrome's URL window; and Office 2016 Word.
Thanks!!
Dave
- Nancy
Hi again, DHoesly! Thanks for the extra info.
To be honest, if the shared link works normally via your web browser, then this is most likely related to Microsoft Word, rather than Dropbox.
What I’d suggest, as the next step, is to have a look with Microsoft directly. They may be able to isolate what’s happening, and provide a solution.
Thanks, Nancy!!!
