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RexNguyen's avatar
RexNguyen
Explorer | Level 4
10 months ago

Cannot Stream Video (Direct Link Problem)

Hi there, I'm currently trying to stream a video from Dropbox on my web app using Video.JS but I think I have a problem with getting the direct link from Dropbox. The video keeps loading forever.

 

Original link:

[removed]


Direct links I tried:

[removed]
 

[removed]

 

I tried to load it up using this videojs demo website to load the link up but it keeps loading.

Please advise, thank you so much.

  • Hi RexNguyen,

    There is other thing that my be relevant to your issue. What is your video encoding? 🧐 Is it by any chance H265? 🤔 (or some other non free)...

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hi there, RexNguyen, thanks for your post.

     

    I removed your links, to keep your account from having traffic issues.

     

    Can you take a look at this thread and let me know if you can find any useful info?

     

    Thanks.

    • RexNguyen's avatar
      RexNguyen
      Explorer | Level 4

      Hannah Thanks for your answer, Hannah. Unfortunately, it's still not working. Actually, those links you removed are actually in that structure too. I tried to modify the link following this structure:

      https://www.dropbox.com/scl/fi/<token>/path.jpg?rlkey=<token>&raw=1

       

      To be sure the redirect works, I tried putting that link in n8n to do a HTTP Request and Follow Redirects. It does recognize the data file but the video still not being able to play. Not in n8n or in any web app I tried.

       


      Could you please help? Thanks so much.

      • RexNguyen's avatar
        RexNguyen
        Explorer | Level 4

        Hannah To update my issue, It seems like only Chrome can show the video directly, I have tried Firefox and Vivaldi without any uBlock or adblock.

        Firefox: corrupt file error


        Vivaldi: black screen, although show the correct timecode.


        I thought it was adblock but it seems like the browser is an issue. Please advise. Thank you!

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