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Forum Discussion

taskleton's avatar
taskleton
Explorer | Level 3
9 months ago

Cannot see all of my files

New office iMac, running Sonoma 14.2. Shared Dropbox account with hubby. In Finder I can can only see "me only" files, not our shared "root directory".  Can see all files in Dropbox.com. Btw: a...
Desktop
Dropbox Basic
Sync
  • Jay's avatar
    Jay
    9 months ago

    Thanks for the images. Do you have selective sync enabled and preventing entirely folders from being visible on your computer?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi taskleton, thanks for bringing this to our attention.

 

Could you attach a screenshot showing the Dropbox folder as it appears in Finder and on the website to understand what you're experiencing?

 

This will help me to assist further!

  • taskleton's avatar
    taskleton
    Explorer | Level 3
    9 months ago

    And now this came up when I tried to save a file in one of my Lynn Taska (me) file folders:

    [Removed as per Community Guidelines]

    I was able to grant myself access but why was I asked this? This is all odd

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Thanks for the images. Do you have selective sync enabled and preventing entirely folders from being visible on your computer?

      • taskleton's avatar
        taskleton
        Explorer | Level 3
        9 months ago

        That was the problem. Thank you!!!

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