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lulu_optics's avatar
lulu_optics
Explorer | Level 3
2 years ago

can not copy many files from share links even if I have a plus account

I have a plus account, and I want to copy the files from others' shared link, but the website said there were too many files to save to dropbox and refused to let me copy them. In fact, there are mor...
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lulu_optics's avatar
lulu_optics
Explorer | Level 3
2 years ago

Hi, I don't have the option to choose which files to copy. Next is the screenshot about the mistake.

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey lulu_optics, sorry to jump in here.

 

I'm afraid that when accessing a shared link there are no check boxes to select multiple files. You either need to download the entire folder, if it's not too large, or download the files individually.

 

Alternatively, you can add the folder to your own account (if you're signed in and have the space) and then you'd be able to select multiple files as normal). 

 

I hope this clears things up! 

  • lulu_optics's avatar
    lulu_optics
    Explorer | Level 3
    2 years ago

    I can not add the file into my dropbox because the system prompts too many files. I am not clear why choosing to add to dropbox instead of downloading also received too many file limits. What is the solution?

    If you didn't have a solution, I would add folders to my dropbox one by one, but after each addition there would be a prompt to confirm the folder's save address, which slowed down my adding time significantly because I needed to add 8000+ folders! Is there any way to turn off this prompt to confirm the folder save address.

     

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi lulu_optics, currently, there isn't an option to disable this prompt when adding files to your account.

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