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mattiaa's avatar
mattiaa
Explorer | Level 3
2 years ago

Can no longer copy folder link from Mac OS Finder

hello, Mac OS Ventura  13.0.1 (22A400) - when I right click on a folder and select "Copy Dropbox link" nothing is copied to the clipboard. I have restarted Finder, restarted the machine, reinstalled ...
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  • roxyk's avatar
    roxyk
    2 years ago

    Jay Hi Jay. I've resolved the issue with Dropbox Support - thank you. They tell me I'd been banned for some reason. All sorted now, thanks.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi mattiaa, thanks for bringing this to our attention.

 

Could you check the site for that specific folder to confirm if a shared link has been created there?

 

Does this occur when copying shared links for other folders or files on your account?

 

Any other info or screenshots would be helpful!

  • Mandy_Yuille's avatar
    Mandy_Yuille
    New member | Level 2
    2 years ago

    We are having the same problem.  Any link I create and copy is not copied to clipboard.  When I go to paste it anywhere there is nothing there.  Looking forward to hearing the solution to this.

    • mattiaa's avatar
      mattiaa
      Explorer | Level 3
      2 years ago

      it's working again for me today, but I dont know what happened to make it work, I took no action on my end since it was last not working....

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      I'm glad to hear it's working now and thanks for keeping us in the loop mattiaa 

       

      Can you let us know if it's working for you now as well Mandy_Yuille? 

      • Mandy_Yuille's avatar
        Mandy_Yuille
        New member | Level 2
        2 years ago

        It's not.  It allows me to 'copy the dropbox link', but when I got to paste nothing is there.

    • domlet's avatar
      domlet
      New member | Level 2
      2 years ago

      I have this same issue. I click "Copy Dropbox Link" but there is nothing on my clipboard. Nothing to paste. 

      • Arroyodorado's avatar
        Arroyodorado
        Explorer | Level 4
        2 years ago

        Yes, this bug returned during the last few months, I don't know exactly with which version number. I'll try to re-open this issue…

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