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slove12's avatar
slove12
New member | Level 2
2 years ago
Solved

Camera upload not working - pixel 6 update 14

Since updating to Android 14 on pixel 6 our camera uploads are not syncing automatically.  We can upload manually.  Setting in phone says that dropbox has permission to upload from the camera app.  S...
  • James S.5's avatar
    2 years ago

    1. In Android Settings, go to Apps. Select Dropbox. 

    2. Click "Force Stop".

    3. Click "Permissions". 

    4. Click on "Photos and Videos". 

    5. Select "Don't Allow". 

    6. Restart Dropbox. Open Dropbox Settings.

    7. Click on Camera Uploads. 

    8. Dropbox will ask you for permission again. Select "Allow All". 

    9. Done. It's fixed.

    This is a known bug with Dropbox after one upgrades to Android 14.