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Forum Discussion
Why have new Camera Upload files changed to the format "Photo abc"?
At some point over the last few months, Dropbox randomly stopped uploading my photos from my iPhone 13 (iOS17 and now 18). After lots of poor app behaviour, I eventually managed to re-enable it, hav...
It looks like you're using the manual uploader in the first image, and not the automatic camera upload feature. When using the manual uploader, it retains the original file name.
Could you confirm the original name of the image prior to uploading it, by viewing it in iOS itself?
Jay
Dropbox Staff
Dropbox StaffWhen you say it renames the file, is this to the new format you experienced, or the normal one?
Could you attach a screenshot showing the selection you made in the library in the Camera Uploads setting?
It's to the new format:
and here is how the same file looks, when uploaded automatically (rather than the manual upload step above):
So it's definitely the Dropbox photo uploader that's changing the name of the file.
- Jay
It looks like you're using the manual uploader in the first image, and not the automatic camera upload feature. When using the manual uploader, it retains the original file name.
Could you confirm the original name of the image prior to uploading it, by viewing it in iOS itself?
Apologies for the slow reply...
Actually it looks like both systems are renaming it (and note that up until now, I've always used the automatic uploader). If I go into my photo album on my phone, open a photo and tap on the i button, it says IMG_0513...
- Rich
Super User II
rgledhill wrote:
Actually it looks like both systems are renaming it ... If I go into my photo album on my phone, open a photo and tap on the i button, it says IMG_0513...
That would be the typical behavior. The naming convention for manual uploads differs from automatic uploads. Neither format has changed recently.
Hmm, so what you're saying is that the two methods have always given different results? That's pretty rubbish. Why on earth would someone implement that?
I guess it's because I've repeatedly had to manually tell the Dropbox app to trigger Camera Uploads, and only recently had to try the manual route. Really annoying.
