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Forum Discussion
camera upload didn't upload some photos
Hi,
My camera uploads on Android Samsung device didn't work, so I followed thsee troubleshooting steps https://help.dropbox.com/create-upload/upload-not-working-in-background#:~:text=%E2%80%9CLost%20permissions%E2%80%9D,Dropbox%20from%20uploading%20new%20media.
Now, the new photos are being uploaded but the photos from last week not. How can I get those other photos to be uploaded too? I have the option to upload all photos (not only new ones) ticked in.
Thanks for your help,
Marta
These are regular photos that I take with my phone camera. After coming back from holidays I've noticed that camera uploads stopped working. So I have followed the troubleshooting steps, and the camer uploads now works properly however those old photos were never uploaded.
Hope you can help me find a solution.
thanks,
M
- Jay
Dropbox Staff
Could you clarify if you tried uninstalling the app, rebooting the device, and re-installing it to see if this helps?
