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MartaSz's avatar
MartaSz
Explorer | Level 3
2 years ago

camera upload didn't upload some photos

Hi,  My camera uploads on Android Samsung device didn't work, so I followed thsee troubleshooting steps https://help.dropbox.com/create-upload/upload-not-working-in-background#:~:text=%E2%80%9CLost...
Android
Camera uploads
Mobile
Sync
MartaSz's avatar
MartaSz
Explorer | Level 3

These are regular photos that I take with my phone camera. After coming back from holidays I've noticed that camera uploads stopped working. So I have followed the troubleshooting steps, and the camer uploads now works properly however those old photos were never uploaded. 

Hope you can help me find a solution. 

thanks,

M

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Could you clarify if you tried uninstalling the app, rebooting the device, and re-installing it to see if this helps?

  • MartaSz's avatar
    MartaSz
    Explorer | Level 3
    2 years ago

    yes, I tried it all. I have now also uploaded the photos through google now, and since dropbox camera upload works with new photos, I think we can just leave the issue as unresolved. Thanks for trying to help. 

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