You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dompac's avatar
dompac
Explorer | Level 3
3 years ago

backup not synchronising

Since having installed the new version of dropbox on my mac, the backup does not work properly. Before I would write a new file and straight away it would be available on my other computer and ipad...
Desktop
Dropbox Backup
Sync
  • Hannah's avatar
    Hannah
    3 years ago

    Thanks for the update, dompac.

     

    Would you mind giving us the ticket number for your communication with our support team, so we can have a look at it?

Mark's avatar
Mark
Icon for Super User II rankSuper User II

What does Dropbox say when it is running if you mouse over its icon on the status bar?

dompac's avatar
dompac
Explorer | Level 3
3 years ago

It says that all has been sync

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!