We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
kkb7
2 years agoExplorer | Level 3
Backing up some photos from mobile device, not all of them.
I have a Samsung android and dropbox is backing up "some" of my photos and albums. However, my phone has several photos and albums that are not being shown or back-upped/synced. For example, I have m...
Walter
Dropbox Staff
Hey kkb7- sorry to jump in here, but it sounds like you've indeed enabled the automatic camera uploads feature at some point in the past.
Could you navigate to the mobile app's Account tab and check your camera uploads settings there?
Apart from that, you may also want to try these steps as well.
In any case, please keep us posted.
kkb7
2 years agoExplorer | Level 3
Hi Walter,
I checked and, indeed, on my app "camera uploads" was on. I turned it off. I haven't had a chance to see if now all the albums will back up. When I check the system later, I'll see. If they're there or not, I'll check back in and let you know. Thanks for the tip. I'm sure when I turned that on I thought it meant the "camera" on the phone which would be all encompassing.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!