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Forum Discussion
Access to "Folder" is limited
In the last day or so, I have started to get this error message whenever I try and move a local file:
"Access to "Folder" is imited
We'll keep access to file.tmp the same. Add people to FOLDER too if you want them to have access to anything else in it. How to Manage acess."
Dropbox box then gives me a option to Cancel or Contimue moving. This happens with all locally shared files. I am not sure why all of a sudden this message has started poping up. I have double checked to make the folder is properly shared with me and it is. My boss siad that he has made no changes to the account, so there isn't an issue there. If anyone has ideas on how to fix this, it would be greatly aprreciated!
I'm having the same problem that just started. I have everyone added to all folders. Need to fix this bug ASAP!
I started getting this prompt today (Oct 16th) and it is very annoying. Considering I spend a good portion of my day moving files around (each stage puts a file into a different folder), today I was likely prompted over 150 times -- and I'm probably lowballing.
Considering I created the entire dropbox network for my company I fully realize that access is limited, each employee has access to what area their work pertains to. I find it incredibly stupid to be prompted every time I need to move a file.
I created the suggestion (I couldnt find one started), if anyone agrees go upvote it!!
We also have a user with this issue. She has never encountered the error before but has come in this morning and is getting the error message pop up every time she tries to do anything which she's a little frustrated with.
This is only the first time she's seen the error and nothing has changed recently and she's a fairly intensive user of Dropbox.
- Lusil
Dropbox Staff
Hi Joe F, thanks for checking in.
It sounds like you're navigating through a folder that's in a team folder, but has restricted access.
Since you mention that no permissions were changed, could you send me a screenshot (without any personal info) of the message you get, just to have a better visual of it?
Looking forward to hearing back from you!
Lusil
Here is a screen shot of the error message I get. I can also comfirm that this is happening on my work computer and my home computer. This is happening in all forlders in my team folder. FYI, only me and my boss are using this account, and only he has admin rights. He has not made any changes to the account in the last 6 months. Everything in the account seems to show that I have the ability to edit and move files. So I am not sure what has gone wrong here, lol. Thanks for your help!
- Daphne
Thanks for the screenshots Joe F!
Out of curiosity, in the error message that you showed it mentioned a specific file name. Is this file perhaps shared with another person apart from yourself and your boss?
Within a team folder, the sharing permissions can be changed very particularly. Access can be given or restricted at subfolder levels or even file level in some cases.
Let me know what you find!
I have one client that when she creates a folder inside of a team folder and then moves a file into it, recieves a warning message "Access to <file> is limited. We'll keep access to <file> the same. Add people to <folder> too if you want them to have acccess to anything else in it". We can choose "Continue Moving" and it appears to work as expected. I am unable to reproduce the behavior in my local environment. What is the issue?
