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jjrg7's avatar
jjrg7
Explorer | Level 3
2 years ago

Where are my files or folder

My drop box says it is full but I cannot find a single file or folder.  Where would they be?
Delete
Restore
jjrg7's avatar
jjrg7
Explorer | Level 3

I think they were in the backup.   I deleted the folder and I will see if that message is gone regarding the full dropbox

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi jjrg7, how are you?

 

Is the message still there, even after you deleted your Backup? Can you check and let me know?

 

Thanks!

  • jjrg7's avatar
    jjrg7
    Explorer | Level 3
    2 years ago

    It took a while, but yes, in fact today the message of my dropbox being full is gone.  Any idea how to ensure files I save on drop box only go into the folders visible on my home page and not some mystery location?

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi jjrg7, the content you upload to Dropbox will go where you choose for it to go.

       

      If you upload it on the root of the account, then it'll be visible in your Home page. 

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