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jjrg7's avatar
jjrg7
Explorer | Level 3
2 years ago

Where are my files or folder

My drop box says it is full but I cannot find a single file or folder.  Where would they be?
Delete
Restore
jjrg7's avatar
jjrg7
Explorer | Level 3
2 years ago

I think they were in the backup.   I deleted the folder and I will see if that message is gone regarding the full dropbox

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi jjrg7, how are you?

     

    Is the message still there, even after you deleted your Backup? Can you check and let me know?

     

    Thanks!

    • jjrg7's avatar
      jjrg7
      Explorer | Level 3
      2 years ago

      It took a while, but yes, in fact today the message of my dropbox being full is gone.  Any idea how to ensure files I save on drop box only go into the folders visible on my home page and not some mystery location?

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi jjrg7, the content you upload to Dropbox will go where you choose for it to go.

         

        If you upload it on the root of the account, then it'll be visible in your Home page. 

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