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Rikke H.2's avatar
Rikke H.2
New member | Level 1
10 years ago

When I open my files in Dropbox via dropbox.com, I can't edit them

When I open my files in Dropbox via dropbox.com, I can't edit them.... I don't get any message, but it seems they are converted into pdf files - when I had them on my Mac, they weren´t. I just uplo...
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  • William B.35's avatar
    William B.35
    9 years ago

    Dear all:

     

    I just find the solution. In order to be able to edit documents in dropbox online, the document format should be in case of word, file format .docx; if you uploaded  in format .doc, you won't be able to opened in the web side. 

    Best regards,

    William

     

    Moderator note: You can also look at this Help Center article https://help.dropbox.com/view-edit/open-button 

Judy W.9's avatar
Judy W.9
New member | Level 1
9 years ago

Since upgrading to W10, I am unable to double click, open, edit and save a document inside dropbox app or online.  Where do you suggest I go for answers.  Microsoft doesn't know and I have no way to call dropbox.  I know they want to get Dropbox customers to switch to OneDrive and I may have to do that for the simple time factor.  Uploading/saving/uploading is cumbersome.  thanks!  Judy

  • rob7c's avatar
    rob7c
    Explorer | Level 3
    7 years ago
    I'm having the same issue, 2 years later and still no solution dropbox?? Why cant I edit my files opened in pdf?? Back to one drive I guess..
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Hi rob7c, what error are you getting when editing your PDF files? Are you editing using the mobile app?
       
      If you’re using Acrobat to edit, are the files being saved in the Dropbox folder? Are the files potential in a read-only shared folder, or have other read-only permissions applied to them perhaps be the OS?
       
      Any info you can provide would be great!
       
       
      [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

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