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Forum Discussion

New member | Level 2

4 years ago

Dropbox.com error messages

I have tried to access "All Files" in Dropbox.com today but I keep getting the following messages:

"There was a problem completing this request." "Something went wrong at our end."

The browser is Microsoft Edge.

What can I do please?

Megan
4 years ago
Hi Mike64, thanks for posting today!

Could you please try switching browsers to see if it makes a difference?

Otherwise, try using incognito/private browsing mode with no extensions enabled, deleting your cache, or even resetting your browser completely.

Let me know how it goes!

Megan
Dropbox Staff
4 years ago
Hi Mike64, thanks for posting today!

Could you please try switching browsers to see if it makes a difference?

Otherwise, try using incognito/private browsing mode with no extensions enabled, deleting your cache, or even resetting your browser completely.

Let me know how it goes!
- Mike64
  New member | Level 2
  4 years ago
  Switching browsers worked. Then I went back to Microsoft Edge and deleted cookies and cache. Fine now also on Microsoft Edge! 🙂
  - Megan
    Dropbox Staff
    4 years ago
    Fantastic news Mike64!
    
    Give me another shout if something comes up.

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