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Forum Discussion
Ros L.
6 years agoExplorer | Level 4
Cannot open Dropbox.com Error 500
Although the icon in my task tray says Dropbox is up to date, and I have my dropbox folder in files on my laptop, when I try to sign into dropbox.com I get error message 500
Sorry to hear about this Ros, could you try clearing your browser's cache, an incognito window and/or another browser and let me know if you're still getting the same error?
Thanks!
- WalterDropbox Staff
Sorry to hear about this Ros, could you try clearing your browser's cache, an incognito window and/or another browser and let me know if you're still getting the same error?
Thanks!
- Ros L.Explorer | Level 4
Thanks, that's sorted it.
Only a week since it was last emptied! How quickly the cache fills up when working!
Ros
- WalterDropbox Staff
Glad to hear that did the trick Ros - all's well that ends well!
Should you stumble upon an issue or a slight hiccup like this again in the future, don't hesitate to let us know; we're always a post away :wink:
Have a lovely weekend!
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