We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

kkb7's avatar
kkb7
Explorer | Level 3
2 years ago

When deleting files in the "deleted files" area, how do you select "all" ?

When deleting files in the "deleted files" area, how do you select "all" without clicking on each individual one? 

Delete
Web
  • Rich's avatar
    Rich
    2 years ago
    kkb7 wrote:

    When deleting files in the "deleted files" area, how do you select "all" without clicking on each individual one? 

    There is no Select All, but you can select one then Shift-click to select another and it will select all in between.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    kkb7 wrote:

    When deleting files in the "deleted files" area, how do you select "all" without clicking on each individual one? 

    There is no Select All, but you can select one then Shift-click to select another and it will select all in between.

    • kkb7's avatar
      kkb7
      Explorer | Level 3
      2 years ago

      Hi Rich, 

      Took me a minute to respond because I was waiting for some files to appear in the Delete section. I just used your technique and I'm amazed and elated to see that it works GREAT! I've been trying to figure this out for a long time. I contacted Dropbox and they didn't tell me this. Thank you so much. I work from home so I depend on my system a lot but I'm not "tech-oriented" and I admire those that are. Usually calls I make to tech supt companies that I pay for the service last hours and still may result in no solution. I'm glad I joined the community and I will visit again if I encounter a problem.  HAGD!  ☺ 

  • Rob52's avatar
    Rob52
    New member | Level 2
    2 years ago

    I am trying to delete files. Instructions say to press the ellipses within the file and select delete. However when I press it, it simply disappears. Can anyone help please?

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Rob52, welcome to our Community! 

       

      If I understand this right, it seems you're using our website, in order to delete your content. Provided this isn't the case, and you're using a different platform, let me know. 

       

      When you say that it disappears, are you referring to the "Delete" button? Have you tried a different browser, just to check if the issue is browser-related? 

       

      Keep me posted! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!